This is where you, as a consumer, can let us know that you want to cancel a purchase made in one of our online shops. Use the form to register your withdrawal request in a convenient way.
Once you have submitted the form, your withdrawal request will be registered with us and you will receive a confirmation email. We will then get back to you with the next steps and, if applicable, information on the return, return note/waybill and further handling.
If you have already submitted the form, you do not normally need to contact us again by email or other contact forms about the same issue. This helps us avoid duplicate cases and process your return faster.